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Serving alcohol responsibly

Whether you're selling or supplying alcohol, the Responsible Service of Alcohol (RSA) program provides rules and strategies to minimise alcohol-related problems, such as intoxication, violence and vandalism, in our community.

RSA guides licensees and employees in complying with NSW liquor laws. The liquor laws require venues to promote and support a safe environment when selling, supplying or serving alcohol.​

Responsible service includes strategies to prevent people becoming intoxicated, recognising signs of intoxication, not serving an​​yone who is intoxicated, not serving anyone under the age of 18, knowing standard drink levels and understanding the impact of alcohol abuse in our community.

  • Responsible Service of Alcohol 
    Explanation of RSA, standard drink and alcohol guidelines, RSA rules in precincts, RSA fines and a list of liquor licensing authorities in other states.
  • RSA training 
    What you need to know about the RSA training course​, refresher training and how to find an approved RSA course provider.
  • Competency cards 

    Get your competency card, information about interim certificates and the expiry of older paper certificates.

  • Competency card renewals

    How to renew your card, including compulsory online refresher training available from Liquor & Gaming NSW only.

  • Registered training organisations 
    Get approval to provide first time RSA training in class or online, become an RSA trainer, the online portal system and fines that apply to RTOs.
  • Underage drinking 
    The laws regarding minors in venues, proof of age cards, underage drinking fines and penalties and Schoolies.
  • FAQs 
    We answer common questions about your competency card.​​