Whether you're selling or supplying alcohol, the Responsible Service of Alcohol (RSA) program provides rules and strategies to minimise alcohol-related problems, such as intoxication, violence and vandalism, in our community.
RSA guides licensees and employees in complying with NSW liquor laws. The liquor laws require venues to promote and support a safe environment when selling, supplying or serving alcohol.
Responsible service includes strategies to prevent people becoming intoxicated, recognising signs of intoxication, not serving anyone who is intoxicated, not serving anyone under the age of 18, knowing standard drink levels and understanding the impact of alcohol abuse in our community.
Get your competency card, information about interim certificates and the expiry of older paper certificates.
How to renew your card, including compulsory online refresher training available from Liquor & Gaming NSW only.
Standard drink and alcohol guidelines
Replacement competency card form CCO500 (PDF, 449KB)
Change details for competency card holder form CCO400 (PDF, 446KB)
Interim Certificate Amendment Form CCO300 (PDF, 449KB)
CC0550 Existing RSA competency card: add privacy endorsement (PDF, 75KB)
Additional competency endorsement for existing competency card form CCO570 (PDF, 447KB)