Liquor and Gaming NSW > Liquor > Serving alcohol responsibly

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How to become an approved RSA or RCG training provider

Registered Training Organisations (RTO) can apply to provide Responsible Service of Alcohol (RSA) and Responsible Conduct of Gambling (RCG) courses for individuals seeking to work in the liquor and gaming industries in NSW.

RTOs can apply to provide training in a classroom, online or by correspondence.

Approved training providers must reapply each year to maintain their approval to provide RSA/RCG training and to retain access to the course management online portal.

Approvals are for the year from 1 July.

    Before you apply

    • Check the conditions to determine your eligibility to deliver approved RSA and/or RCG training courses:
    • Additional conditions are contained in the application form relevant to each mode of training delivery
    • Complete and application form/s and pay an application fee.

    Application and renewal fees

    Application fees

    Fees apply to submit an application to become a registered training provider:

    • $995 for RSA

    • $995 for RCG.

    Read more about what you need to get approval on the Approval application to conduct classroom training form (PDF, 674KB).

    Approvals expire on 30 June each year.  

    Renewal fees

    Renewal fees apply to all approved training providers seeking to renew their licence:

    • $550 for RSA

    • $550 for RCG.

    When to renew

    To maintain your access to the online portal, you should submit your application to renew no later than 20 June.

    If we do not get your renewal in time, you could lose access to the online portal . This will affect the:

    • completion of any existing courses

    • printing of any interim certificates.

    Application forms

    A list of application forms can be found on the Registered training provider forms page.

    Access to the online portal system

    As an RTO, you need to use the online portal system. Read about:

    • how to access the system

    • how to use the system

    • the minimum software and hardware you need. 

    Keep your details current

    Please let us know about any changes in your contact details so that we can send you a renewal reminder and other important updates. You can update your details using the change of details form (PDF, 62KB).

    Notification of employed trainers

    Registered Training Organisations (RTOs) must tell us whom they are employing as RSA and RCG trainers by using the Trainer notification form (PDF, 272KB).

    Become an RSA online provider

    There are a limited number of RTOs providing the RSA course online. You can apply as an online provider if you are:

    • already an approved RTO conducting the RSA course 
      in the classroom
    • a TAFE NSW campus
    • an industry association
    • a training provider nominated by an industry association.

    The application fee is $1,200 and expires 30 June each year. Subsequent renewals cost $550.

    Become an RSA by correspondence provider

    If you want to deliver the RSA course by correspondence, you can apply for approval by emailing competencycard@justice.nsw.gov.au​. 

    Address your email to: Manager, Customer Service and Assessment, and state your request for approval. 

    We will respond to your email with the information you need to include in your submission.